Search Results - understanding the Machine Learning in AIOps

The scope of rules
19Feb

The Teeny-Tiny Scope of Rules

This blog is the third in the series, “How AIOps Liberates IT from a Rules-based Approach”. Summary  1.  Rules have predictable results in simple environments 2.  Rules results are unpredictable in complex environments 3.  The scope of rules guarantees they will not work in large IT environments 4.  AIOps avoids the...
29Jan

How Brittle Rules Frustrate IT Operations

This blog is the first in the series, "How AIOps Liberates IT from a Rules-based Approach". Summary  1.   Rules have illusion of simplicity 2.   Rules bring exponential complexity 3.   Rules do not address unpredictable events 4.   AIOps solves these issues Rules have governed IT operations monitoring and remediation for decades. Those...
At IP Expo Europe, a common theme was the search for a holistic view across all the different specializations. Here is how you can get there.
16Oct

Across IT, Observability Is Becoming the Hot Topic

Possibly the biggest problem in IT today is the increasingly narrow focus and specialization which prevent anyone from gaining an overall understanding of what is going on with all of the various bits and pieces of IT infrastructure. Last week’s IP Expo Europe event highlighted this...
Beyond applying artificial intelligence to reduce IT noise and prioritize activity, AIOps just makes people’s work easier.
25Jul

In the Trenches with Artificial Intelligence

Almost every time I have a conversation with executives about IT operations, the topic "self-healing" or automation comes up. Now, I get that's where companies want to go — and I've seen some good work around robotics, auto-onboarding, auto-provisioning, and basic run-book automations around restarting...
AI has a reputation for over-promising and under-delivering, but much of that is due to the techniques being applied to the wrong problems.
22Mar

Where AI Works — And Where It Doesn’t

Working in the general field of AI is fascinating and rewarding, but it can also be frustrating. One problem is just how fuzzy even the definition of the field can be. Judging by the various excitable press releases, AI can be anything from a slight...
Being on call is never fun, but the right processes, supported by good tooling, can help to reduce the impact on the people who carry the pager.
20Feb

How To Make On Call Less Harmful

Last week there was an interesting conversation on Twitter about “on call.” This is all part of the ongoing transition to DevOps, which requires tearing down the wall that has historically existed between developers (people who build things) and operators (people who keep things running). A...
A lack of knowledge capture, inevitable blame-gaming & general inefficiency are reminders that bridge calls are painfully outdated.
03Nov

The Challenge with Telephone Conference Bridges

Despite what it might look like from outside the industry, in IT we don’t change things around just because we feel like it. If there were such a thing as Sysadmin Club, Rule One would be “if it works, don’t touch it.” Change is not...
Dell Technologies acquires Moogsoft August 11th 2023
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