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Understanding AIOps & Probable Root Cause Analysis

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With Incident.MOOG, we are able to quickly adapt to frequent changes to IT architecture with little reliance on static rules and models.

– Harry Manley, Head of Customer Support, RetailNext
Incident.MOOG was initially deployed as a layer on top of our legacy event management systems but is now completely replacing those legacy systems.

- Manager, Incident Operations, Global Internet Service Provider
Incident.MOOG’s machine learning and socialized workflows are the future of service assurance.

– Kalyan Kumar, SVP and Chief Technologist, ITO at HCL Technologies
I would describe Incident.MOOG as Magic - it’s a tool for the here, now, and future.

– Systems Management & Tool Architect, Global Digital Insurance Provider
The critical value of Incident.MOOG is in ‘story’ of the progression of the incident across multiple NOCs, domains and countries - and the ability to ensure all stakeholders are aware of the situation.

– VP of Service Assurance, Telecom Service Provider
Incident.MOOG’s flexibility has allowed our service-aligned operations teams to restore services faster without having to change existing processes or organization.

– VP, Global Data Center Operations, Global Financial Institution

The Problem We Solve

Moogsoft Business Value

Reduce Time

Reduce Time-To-Detect by 75%

Reduce Time-To-Restore by 75%

Reduce Noise

Reduce Event Noise by 99%

Reduce Number of Incidents

Reduce Costs

Reduce Revenue Risk

Reduce Legacy MoMs

Customer and Market Validation

Over 2,000,000 Hosts Under Management Across Critical Production Environments

Traditional Enterprise

Digital Enterprise

Managed Service Provider

Telco Service Provider

Some of Our Customers

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Live Webinar

With Incident.MOOG, we are able to quickly adapt to frequent changes to IT architecture with little reliance on static rules and models. – Harry Manley, Head of Customer Support, RetailNext

Incident.MOOG was initially deployed as a layer on top of our legacy event management systems but is now completely replacing those legacy systems. - Manager, Incident Operations, Global Internet Service Provider

Incident.MOOG’s machine learning and socialized workflows are the future of service assurance. – Kalyan Kumar, SVP and Chief Technologist, ITO at HCL Technologies

I would describe Incident.MOOG as Magic - it’s a tool for the here, now, and future. – Systems Management & Tool Architect, Global Digital Insurance Provider

The critical value of Incident.MOOG is in ‘story’ of the progression of the incident across multiple NOCs, domains and countries - and the ability to ensure all stakeholders are aware of the situation. – VP of Service Assurance, Telecom Service Provider

Incident.MOOG’s flexibility has allowed our service-aligned operations teams to restore services faster without having to change existing processes or organization. – VP, Global Data Center Operations, Global Financial Institution

The Problem We Solve

Moogsoft Business Value

Reduce Time

Reduce Noise

Reduce Costs

Customer and Market Validation

Over 2,000,000 Hosts Under Management Across Critical Production Environments

Traditional Enterprise

Digital Enterprise

Managed Service Provider

Telco Service Provider

Some of Our Customers

Sign Up for Our Newsletter

With Incident.MOOG, we are able to quickly adapt to frequent changes to IT architecture with little reliance on static rules and models.

– Harry Manley, Head of Customer Support, RetailNext

Incident.MOOG was initially deployed as a layer on top of our legacy event management systems but is now completely replacing those legacy systems.

- Manager, Incident Operations, Global Internet Service Provider

Incident.MOOG’s machine learning and socialized workflows are the future of service assurance.

– Kalyan Kumar, SVP and Chief Technologist, ITO at HCL Technologies

I would describe Incident.MOOG as Magic - it’s a tool for the here, now, and future.

– Systems Management & Tool Architect, Global Digital Insurance Provider

The critical value of Incident.MOOG is in ‘story’ of the progression of the incident across multiple NOCs, domains and countries - and the ability to ensure all stakeholders are aware of the situation.

– VP of Service Assurance, Telecom Service Provider

Incident.MOOG’s flexibility has allowed our service-aligned operations teams to restore services faster without having to change existing processes or organization.

– VP, Global Data Center Operations, Global Financial Institution

Sign Up for Our Newsletter