With Incident.MOOG, we are able to quickly adapt to frequent changes to IT architecture with little reliance on static rules and models.
– Harry Manley, Head of Customer Support, RetailNext
Incident.MOOG was initially deployed as a layer on top of our legacy event management systems but is now completely replacing those legacy systems.
- Manager, Incident Operations, Global Internet Service Provider
Incident.MOOG’s machine learning and socialized workflows are the future of service assurance.
– Kalyan Kumar, SVP and Chief Technologist, ITO at HCL Technologies
I would describe Incident.MOOG as Magic - it’s a tool for the here, now, and future.
– Systems Management & Tool Architect, Global Digital Insurance Provider
The critical value of Incident.MOOG is in ‘story’ of the progression of the incident across multiple NOCs, domains and countries - and the ability to ensure all stakeholders are aware of the situation.
– VP of Service Assurance, Telecom Service Provider
Incident.MOOG’s flexibility has allowed our service-aligned operations teams to restore services faster without having to change existing processes or organization.
– VP, Global Data Center Operations, Global Financial Institution
Moogsoft, earlier IT incident detection, faster diagnosis and better orchestration
Earlier Detection, Faster Troubleshooting and Epic Team Collaboration.
Identify Problems in Seconds Well Before Your Users Spot Them.
360° Situational Awareness reduces your MTTR to Minutes.
Virtual War Room Enables True Dev/Ops Collaboration.