With Incident.MOOG, we are able to quickly adapt to frequent changes to IT architecture with little reliance on static rules and models.
– Harry Manley, Head of Customer Support, RetailNext
Incident.MOOG was initially deployed as a layer on top of our legacy event management systems but is now completely replacing those legacy systems.
- Manager, Incident Operations, Global Internet Service Provider
Incident.MOOG’s machine learning and socialized workflows are the future of service assurance.
– Kalyan Kumar, SVP and Chief Technologist, ITO at HCL Technologies
I would describe Incident.MOOG as Magic - it’s a tool for the here, now, and future.
– Systems Management & Tool Architect, Global Digital Insurance Provider
The critical value of Incident.MOOG is in ‘story’ of the progression of the incident across multiple NOCs, domains and countries - and the ability to ensure all stakeholders are aware of the situation.
– VP of Service Assurance, Telecom Service Provider
Incident.MOOG’s flexibility has allowed our service-aligned operations teams to restore services faster without having to change existing processes or organization.
– VP, Global Data Center Operations, Global Financial Institution
The Problem We Solve
Moogsoft Business Value
Reduce Time-To-Detect by 75%
Reduce Time-To-Restore by 75%
Reduce Event Noise by 99%
Reduce Number of Incidents
Reduce Revenue Risk
Reduce Legacy MoMs
Customer and Market Validation
Over 2,000,000 Hosts Under Management Across Critical Production Environments