• Genius is . . . unsupervised algorithms that automate your IT operations.

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  • Genius is . . . collective intelligence across your entire IT production stack.

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  • Genius is . . . change-tolerant technologies that adapt to dynamic IT environments.

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  • Genius is . . . proactive IT incident detection & correlation in real-time.

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  • Genius is . . . Moogsoft AIOps.

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Moogsoft AIOps
The Future of IT Operations

In a complex world, simplification is key to achieving more.

We build human-centered technology that helps people and machines work together to find clarity in chaos and accelerate innovation.


Empowering the New Generation of Enterprise IT Leaders

Algorithmic Noise Reduction

Never suffer from alert fatigue again. Unsupervised machine learning algorithms rapidly analyze Alerts from across your IT environment and de-duplicate them in real-time. This drastically reduces the amount of incoming noise to your team and allows them to focus on the issues that matter.

Moogsoft AIOps is a fully extensible solution that sits on top of your entire IT ecosystem, including all of your monitoring, automation, service management, log indexing, and notification tools. Moogsoft AIOps ingests data from all of these sources and applies patented real-time technologies — including algorithmic alert ranking (entropy) and automatic noise reduction — to immediately decrease your total Alert volume by up to 90%. And we do this without the blind spots that are created when using the static, rules-based approach of other solutions.

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Proactive Insights

Get actionable insights that make your team smarter, faster, and more effective. Our Algorithmic Clustering Engine dynamically correlates Alerts across your tools and clusters them into unique Situations, giving your team instant visibility into the issues impacting your customers’ experience.

Our patented technologies leverage both structured and unstructured data from a variety of tools and sources — from APM alerts all the way to your company’s Twitter account or internal ChatOps. Moogsoft AIOps applies time, linguistic, logical, and physical topological proximity filtering to group related alerts into actionable Situations. This provides your team with an unparalleled view into customer-impacting issues – all in one location.

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Probable Root Cause Analysis

Understand what went wrong and take action before more of your customers are affected. Moogsoft AIOps uses algorithms to identify the root cause of any issue in your production stack. Our neural networks also catalog previous Situations and notify you of matches to enable early detection of repeat issues in the future, making your team smarter over time.

Moogsoft AIOps is the first technology that can understand causality in unpredictable IT environments with both a significant degree of accuracy, and without reliance on models. Moogsoft AIOps blueprints past Situations to inform predictive, preventative actions that allow you to continually improve your customers’ experience. And our neural networks automatically learn from your team’s behavior and continuously improve.

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Collaboration Everywhere

Fix issues faster than ever before. The Situation Room is a unique virtual war-room technology that unifies communication across tools and teams. And it can be accessed anywhere. This automatically improves collaboration by removing the need for conference bridges and other inefficient methods of the past. Our customers report that Moogsoft AIOps helps them reduce their MTTR (Mean Time to Restore) by up to 60%.

Moogsoft AIOps enables IT operations teams to automatically notify the right people, with the right skills, at the right time, all through the Situation Room — a virtual war-room that leverages automated knowledge base building and recycle to inform more efficient resolution. And we provide it on both desktop and mobile devices.

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What People Are Saying About Moogsoft AIOps

  • Average Reduction in Alert Volume

    Average Reduction in Alert Volume

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    Moogsoft has leveraged machine-learning with the aim of helping customers reduce the noise around alerts that many enterprises are struggling to get a grip on.

    Nancy Gohring, Senior Analyst, 451 Research
  • Average Decrease in MTTD

    Average Decrease in MTTD

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    Moogsoft’s machine-learning and socialized workflows are the future of service assurance.

    Kalyan Kumar, SVP and Chief Technologist, ITO at HCL Technologies
  • Average Decrease in MTTR

    Average Decrease in MTTR

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    Moogsoft’s flexibility has allowed our service-aligned operations teams to restore services faster without having to change existing processes or organization.

    VP, Global Data Center Operations, Global Financial Institution

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