Partners

Moogsoft Partners form a closer, synergetic working relationship with Moogsoft, and are categorized as OEM, Solution or Technology Partner.

Become a Moogsoft Partner

Moogsoft Partners form a closer, synergetic working relationship with Moogsoft, and are categorized as OEM, Solution or Technology Partner.

License our technology and incorporate it in your product suite. Grow your business faster by taking advantage of our passionate investment in innovation.Contact Us
Whether you can provide value added services, resell Incident.MOOG or want to offer both, working with Moogsoft increases the scope of your business in this new era of Software, Cloud, DevOps and Infrastructure-on-demand.Contact Us
If you are a technology product vendor and you would like an expanded partner relationship beyond a demonstrated integration with Moogsoft, let us know.Contact Us

OEM Partners

Cisco

Incident.MOOG can reduce alert storming by 99% using our patent-pending machine learning algorithms that can de-dup, blacklist, reduce noise and contextualize millions of events into hundreds of real, actionable Situations, all in real-time using unsupervised learning.

Solution Partners

Cisco

The Internet of Everything (IoE) continues to bring together people, processes, data and things to enhance the relevancy of network connections. The Cisco Solution Partner Program, part of the Cisco Partner Ecosystem, unites Cisco with third-party independent hardware and software vendors to deliver integrated solutions to joint customers. As a Solution Partner, Moogsoft offers a complementary product offering and has started to collaborate with Cisco to meet the needs of joint customers. As a member of the Cisco Solution Partner Program, Moogsoft is able to quickly create and deploy solutions to enhance the capabilities, performance and management of the network to capture value in the IoE.

EuroSel MoMa

EuroSel MoMa , the recent spin-off of the group Eurosel (founded in 2003), comes from expertise in the areas of management, monitoring and security systems with the aim of offering new emerging software technologies in international markets. The solutions proposed by Eurosel MoMa continuously increase the level of competitiveness of their customers, both in functional/operational areas as well as economic. Eurosel MoMa ensures a fast return on investment and along with a simple and effective implementation. Eurosel MoMa now offers services around Incident.MOOG to help their customers maximize the quality and performance of their applications and services.

HCL

HCL and Moogsoft have formed a strategic alliance for service assurance modernization. The alliance addresses the critical need of large enterprises to modernize service assurance as they transition to digital architectures, software defined infrastructures, the internet of things, and continuous delivery across their global IT in their hybrid cloud environments. Under the alliance engagement, HCL acts both as a worldwide reseller of Incident.MOOG to global enterprises and telecom providers, as well as integrate the Moogsoft platform as the Manager of Managers layer within HCL AUTOPS and deliver it as part of their MTaaS Platform. The partnership adds more autonomics, machine learning, and self-healing capabilities across HCL’s service offerings. HCL is the first managed service provider to revamp its IT service assurance services using automated machine learning and situation-driven workflows.

Engage ESM

Engage ESM has over 15 years’ experience developing and delivering Service Management solutions from a portfolio of top-tier partners such as ServiceNow, IBM, HP and Cisco and are leveraging these broad system management skills to accelerate return on investment (ROI) of Incident.MOOG in IT infrastructures experiencing continuous change. Our 4 year relationship has extended over time and now Engage ESM are also Moogsoft’s only worldwide training and development partner.

“Reselling and supporting MOOG has broadened our ability to help clients to improve their service management operations to meet business needs,” said Mat Middleton, CEO of Engage ESM. “We have already deployed MOOG in global financial firms with unprecedented results, including big reductions in trouble-ticket volumes handled by application support teams.”

Magellan Networks

Since 1992, Magellan Networks has provided its customers with new perspectives and innovative technologies to be integrated into their existing networks. They have a presence in 6 locations throughout Germany. In addition to their headquarters in Cologne, they have offices in Berlin, Hamburg, Essen, Stuttgart and Munich. With their strong presence in the Data Center and Monitoring/Analysis space, Magellan Networks realized that their customers needed a way to automate correlation across their large IT environments to identify and resolve incidents faster. By partnering with Moogsoft, Incident.MOOG will lead the way to optimal service assurance across the Magellan Networks community.

Solve.it

Founded over 10 years ago, Solve.it offers services, solutions and skills to optimize management systems. Solve.it focuses mainly on companies from the Manufacturing and Finance sectors. In particular, they help customers achieve high levels of flexibility, quality, and competitiveness with their ICT Services. For large organizations with critical applications and services, Solve.it offers Incident.MOOG to help achieve state of the art service assurance. Their extensive experience in information technology applied to business management also allows customers to strategically move through the constant technological upgrade required to adapt to the constantly changing industry challenges.

Vicom Computer Services

Vicom Computer Services, Inc. has over 30 years of experience developing technology solutions that drive value to organizations. By applying our nine focus areas to specific business challenges, we have earned a reputation for delivering unparalleled results, stellar service, significant costs savings and, most importantly, solutions that enable you to focus on core business activities. Vicom’s family of companies provide services and solutions in the disciplines of Unified Networks, Servers, Storage, Virtualization, IT Management, Data Protection/Availability, Security, Infrastructure Services and Consulting Services. Vicom has chosen Incident.MOOG to provide world class service assurance to enable Vicom customers to operate more efficiently and effectively in today’s ultra-competitive environment.

Windward

For over a decade, Windward has developed a solid track record in helping clients align IT operations with real business priorities. Windward is a unique IT solutions firm that delivers real-world Service-Centric IT solutions to help our clients design, build, and operate highly efficient IT infrastructures that are tightly aligned with business objectives. Windward is trusted by the world’s foremost businesses and high-profile military and Federal agencies to deliver straightforward guidance, deep operational and process knowledge, and unbiased, product-agnostic approaches to IT operational excellence. In order to address customers’ service management challenges, Windward now uses Incident.MOOG help these organizations achieve their business goals.

Wingu

Founded in 2010 Wingu is monitoring and management solutions integrator specialized in availability, quality and security assurance. Thanks to partnerships with leaders in respective fields we can offer state of art applications supporting operations and service management processes for enterprises and service providers.

Compfort

The consumer driven digital world of Internet of Things and Big Data is no longer about implementing new technology solutions but about creating business benefits powered by technology. At CompFort Meridian Polska we bridge the gap between technology and our customers’ business, helping them to achieve specific business effects, such as revolutionizing their customer service, automating operating procedures, creating functional DevOps or assuring the highest level of security of the organization.

Empowered Networks

Empowered Networks® accelerates your drive for innovation by optimizing change, managing risk and improving customer experience. Our team helps you select, deploy and manage technologies that help make applications, networks and projects more agile and drive positive business outcomes that translate directly to your bottom line.

Empowered solves operational problems in some of the world’s most complex environments by working with select partners like MoogSoft to architect solutions that address both technical and business needs. We combine a deep understanding of the technology and current trends, with pragmatic operational experience in effecting transformational change.  For almost two decades Empowered has been a strategic business partner to many of North America’s leading companies across a number of industries including finance, retail, technology, service providers, education, utilities and government.

BT Bilgi Teknolojileri

BT Bilgi Teknolojileri has been servicing leading competitive brands of Turkey with the motto of “Lean Work… Lean Technologies!” for over 19 years with a series of services focused on corporate management consulting and information technologies. Owing to its experienced staff in IT Services Lifecycle, the company aims at further raising the level of its quality with the solutions provided to many flagship organizations of various industries such as Yapı Kredi, Allianz, Tofaş, Türkiye Finans, TEB, Turkcell and Erdemir. The company now offers services around Incident.MOOG to help their customers maximize the quality and performance of their applications and services.

Technology Partners

Chef

Chef provides web-scale IT automation with a model for automating IT infrastructure and applications that drives self-reliance across development and operations teams. Moogsoft customers are feeding Chef data into Incident.MOOG to enrich events and “decorate” situations to provide additional context for resolving problems and restoring service.

Dynatrace

Dynatrace (formerly Compuware APM and Gomez) is the leading provider of application performance monitoring tools. Dynatrace offers proven solutions to today’s application monitoring challenges including web performance monitoring and mobile app monitoring as well as comprehensive data center monitoring. Moogsoft customers use Dynatrace performance monitoring alerts as a feed into Incident.MOOG to provide application-layer insight in real time.

Docker

Docker provides a completely open platform for developing distributed applications. Customers turn to Docker to build, run, and deploy, portable cloud ready applications.

FixStream

FixStream Meridian™ provides an end-to-end business centric way to troubleshoot and plan applications and infrastructure together.  Its application dependency maps enable you to zoom in and out of each data center to answer questions like “where is my application”, “how is it built” and “what is impacting the performance and health”. By combining Meridian maps with Moogsoft situations you can see the richest contextual detail of your operation combined with the deepest fault analytics together.

GroundWork

Groundwork Open Source is a framework built around the Nagios engine, which is used extensively in server farms for service and port based availability monitoring, Nagios events are ideal for feeding Incident.MOOG which can merge them with other event feeds and logs to provide highly intelligent clustering of associated events across the entire infrastructure. Groundwork provides the user Interface and configuration for Nagios.

NETIQ, NOVELL, SUSE

NetIQ, Novell and SUSE have created a joint partner program to help leading solution providers, like Moogsoft, to meet customers’ most business-critical
challenges today and tomorrow. Within this partner ecosystem, Moogsoft is focused on integrating with NetIQ IT Operations and Management products in order to deliver joint solutions that enable maximum performance of enterprise IT environments. NetIQ is committed to partnering with leaders in their space who wish to develop applications, modules or connector products that complement any area of the NetIQ solutions portfolio; particularly partnerships that extend into markets and niches such as Run Book Automation, Virtualization, and Change Monitoring.

New Relic

New Relic is a software analytics company that makes sense of billions of metrics about millions of applications in real time. New Relic’s comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in an environment. There are thousands of active customer accounts using New Relic’s cloud solution every day to optimize more than 200 billion metrics for 3 million applications. New Relic is pioneering a new category called Software Analytics.

Ontology

Ontology Systems uses graph-data and semantic modeling to create an end-to-end dynamic view of the network topology and services. This swift, low-risk, flexible approach delivers an up to date picture of difficult and fragmented network, OSS and BSS data.

Puppet Labs

Puppet Enterprise is IT automation software that helps system administrators manage the infrastructure lifecycle, from provisioning and configuration to patch management and compliance. Using Puppet Enterprise, system administrators can easily automate repetitive tasks, quickly deploy critical applications, and proactively manage infrastructure changes, scaling from 10s of servers to 1000s, on-premise or in the cloud. Incident.MOOG uses configuration data provided by Puppet to enrich events and decorate situations.

Rebasoft

Rebasoft provides in-depth Visibility and Control into what connects to the Network and what it’s doing. They see all devices, which applications they use, and who is using them in real time, without the need of hardware probes or software agents. Combined with incident.MOOG, Rebasoft enhances mean time to resolution.

Red Hat

Red Hat is the world’s leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. As a leading contributor to the OpenStack project, Red Hat is deeply committed to providing enterprise-grade, open source OpenStack solutions for a variety of end-users – all based on the industry-leading platform of Red Hat Enterprise Linux.

ServiceNow

ServiceNow is an enterprise IT cloud company. ServiceNow transforms IT by automating and managing IT service relationships across the global enterprise. With a simple mouse-click, Moogsoft customers establish a bi-directional connection between the contextual cluster of alerts (Situation) in Incident.MOOG and the ServiceNow Incident (ticket). This enables customers to improve agility, reduce overhead and bridge the gap between ITOM and ITSM.

SolarWinds

SolarWinds provides powerful and affordable IT operations management software to more than 150,000 customers worldwide from Fortune 500 enterprises to small businesses. Moogsoft customers can use SolarWinds performance monitoring to automatically send network, system and security alerts into Incident.MOOG where they are intelligently clustered into situations for real-time incident management.

Splunk

Splunk Inc. (NASDAQ: SPLK) provides the leading software platform for real-time Operational Intelligence. Splunk® software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices.

StackStorm

Built from the ground up with DevOps in mind, StackStorm provides event-driven automation to businesses with 100% open source, Apache 2.0 software. We allow users to define and share – as code – their operational patterns from events and triggers to actions taken in response. We empower our customers to manage integration and automation of their environments, such as tying together continuous integration (CI), continuous deployments (CD), ongoing troubleshooting and remediation, and more.

xMatters

xMatters IT Alerting integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. xMatters automates communications so you can proactively prevent outages, rapidly engage resolvers, manage major incidents, and keep stakeholders informed.

Moogsoft incidents trigger xMatters notifications with responses integrated into all your IT tools, replacing manual steps in your incident management process:

· Notify resolvers based on escalation rules, on-call schedules, skills, and location

· Allow stakeholders to manage subscription and notification preferences for proactive communications during service disruptions

· Enrich notifications with information from other tools in your IT toolchain to provide actionable content and increase resolver efficiency

· Configure response options that trigger other xMatters integrations and drive workflow for tasks such as creating tickets, updating consoles, sending additional notifications, and initiating chat & conference-call collaboration

· Use the xMatters mobile app to quickly look up who’s on call, receive & respond to notifications, and engage other teams to minimize time to resolve service disruptions

· Continuously improve your operational processes with reporting & analytics

With over 200 integrations across a wide range of IT tools, xMatters is used by individual teams for day-to-day tasks, and across thousands of teams at Global 2000 companies working together at enterprise scale.