This Privacy Statement describes how and why we use information relating to anyone using the website at www.moogsoft.com (“the Site”) and what controls you have over our use of it. Your privacy is very important to us and we are committed to protecting your privacy when you use our Site or other services.
“We” or “us” are Moogsoft Inc, 140 Geary Street, Suite 1000, San Francisco, CA 94108, USA and Moogsoft Limited, The Sanctuary, 23 Oakhill Grove, Surbiton, KT6 6DU, UK.
By using the Site, you unconditionally agree to be bound by this Privacy Statement. From time to time changes may be made to this Privacy Statement and any material changes to the way in which we use your Personal Information will be described in future versions of this Privacy Statement. You should refer back to this Privacy Statement regularly to review any amendments.
If you have any questions, comments or suggestions about the way in which we use your Personal Information, or if any of your Personal Information changes or you wish to request that we delete your personal data from our records, please e-mail us at firstname.lastname@example.org.
You may at any time request details of Personal Information that we hold about you. If you would like details of the information held on you please contact us as set out above. If you believe that any information we are holding on you is incorrect or is not complete, please contact us as soon as possible so that we can correct such information.
Collection of your Personal Information
We collect certain Personal Information when you: (a) register to receive products and services; (b) register to attend a training or other event; (c) register to receive newsletters or other information about our products, services or events; (d) download information from the Site; or (e) submit a specific enquiry to us in respect of which you would like us to answer you. The Personal Information you submit to us via the Site may be captured on our behalf by tools provided by Marketo and automatically transferred to our Sales Force CRM system for the purposes listed in this policy.
Depending on the circumstances for collection, Personal Information that we collect is usually any or all of the following: your name, company, title, e-mail addresses, telephone numbers (including mobile) and information provided by you in the “message” field of our contact form or within emails sent by you to us. We may also collect other Personal Information from you when needed to provide products, services or other information that you have requested. You are under no obligation to provide this information, but if you don’t, then we may not be able to provide you with certain services or personalize your experience and tailor our services for you.
Use of your Personal Information
Aside from the uses described above, we may use your Personal Information to: ensure the Site is relevant to your needs; deliver or provide products, services or events that you request, purchase, license or attend; contact you; publish content most relevant to you; send you newsletters, publications or other information which we think you may find useful, including information about new Moogsoft products and services. If you would like to stop receiving this information from us, please notify us at the above email address or click on the unsubscribe link in our emails or newsletters.
We may transfer our databases containing your Personal Information if we transfer our business or part of it.
Other than as set out in this Privacy Statement, we will not disclose your Personal Information to third parties without obtaining your prior consent unless this is necessary to provide any of our services, unless we are required to do so by law, or if Moogsoft believes that such action is necessary to protect and defend the rights, property or personal safety of Moogsoft and the Site, visitors to the Site and customers of our services
Whilst the Site is hosted in the UK, your Personal Information may be accessed from or transferred to other countries for the purposes described in this Privacy Statement. Some of these countries may be situated outside the European Economic Area (“EEA”). Not all countries outside the EEA have data protection or privacy laws.
Like most standard website servers we keep and analyse log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the Site, track user’s movement in the aggregate, and gather broad demographic information.
Moogsoft places a great deal of importance on the security of all information associated with our customers. Any Personal Information and customer data received by Moogsoft is protected from unauthorized external connection by generally accepted, industry standard, hardware and software security measures. Further, all customer data is held by Moogsoft on a temporary basis and, where appropriate, Moogsoft encrypts such data.