Moogsoft Cookie Policy

Updated as of September 2022

This Cookie Policy is part of our Privacy Policy. You can read the full Privacy Policy here.

This policy sets out details of the cookies we use on our website and what they do. We use cookies (and similar technologies) to make interactions with our service easy and meaningful, to keep you logged in, remember your preferences, to show you relevant content, provide information for future development of our products, and to advertise our products and services to you on third party sites.

Cookies do not necessarily identify you if you are merely visiting Moogsoft; however, a cookie may store a unique identifier for each logged in user. For security reasons, we use cookies to identify a device. By using our website, and if you continue to use our website, you are agreeing to us placing cookies on your computer or mobile device (unless you have changed your browser or device settings to prevent this). If you disable your browser or device’s ability to accept these cookies, you will not be able to log in or use Moogsoft’s services.

On certain areas of the website, we may also use cookies to identify you and/or your device to advertise Moogsoft products and services to you on third party sites.

As we make changes to our website, we may use different cookies and will give updated details on this page, our website or to you directly if required by law. Our Privacy Policy also gives details of how we collect and use information about you.

If you have any questions about our use of cookies, you can send them to: privacy@moogsoft.com.

1. What are cookies?

A cookie is a small piece of text that our web server stores on your computer or mobile device, which your browser sends to us when you return to our site. Cookies are commonly used to retain settings or other features ready for your next visit. Cookies can tell us information about your use of our website and also can let you store preferences and user names, register products and services, and personalize pages and views.

Moogsoft sets the following cookies on our users for the following reasons: Certain pages on our site may set other third party cookies. For example, we may embed content, such as videos, from another site that sets a cookie. While we try to minimize these third party cookies, we can’t always control what cookies this third party content sets.

2. Different types of cookies that we use

The cookies used on www.moogsoft.com are based on the International Chamber of Commerce guide for cookie categories:

  • Strictly necessary
  • Performance
  • Functionality
  • Targeting

Please read the information below to find out more about each category, and to access the relevant opt in and opt out tools.

Strictly necessary cookies

‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas and shopping baskets. These cookies don’t gather any information about you that could be used for marketing, and they don’t remember where you’ve been on the internet.

We use these Strictly Necessary cookies to…

  • Tell which page you navigate to in order to ensure the correct content is displayed
  • Make sure you connect to the right service on our website when we make any changes to the way the website works
  • Enable you to log into and manage your Moogsoft.com account

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your security or predict how our website will perform during your visit.

Performance cookies

‘Performance’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

We use performance cookies to…

  • Help us improve the website by measuring any errors that occur and how you use our website
  • Enhance your experience on our website so that scripts and code runs as efficiently as possible
  • Image resizing and server monitoring

Using our site indicates that you accept the use of ‘Performance’ cookies. Opting-out of these cookies may result in our website not performing or displaying correctly.

Functionality cookies

‘Functionality’ cookies are used to recognize you when you return to a website, provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies to…

  • Provide a personalized experience for you when using our website
  • Share information with partners to provide a service on our website (e.g, Vimeo). The information shared is only to be used to provide the service, product or function and not for any other purpose
  • Help you to get unlimited access to most types of content available on the site

Using our site indicates that you accept the use of ‘Functionality’ cookies. Opting-out of them may result in our website not performing or displaying correctly.

Targeting cookies

‘Targeting’ cookies are linked to services provided by third parties (e.g., Google Analytics, Pardot), such as ‘Like’ buttons and ‘Share’ buttons. The third party provides these services in return for recognizing that you have visited our website.

We use ‘Targeting’ cookies to…

  • Provide statistics on how our website is used
  • Help us to provide you with relevant communication

All of these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies by using the relevant links to opt out as detailed below.

Please note if cookies are disabled then we may still send communications to you but may not be able to tailor/limit what you receive to what is of most interest and relevance to you.

3. What specific cookies are used?

A description of the cookies we use are described in the chart below.  As we make changes, we will give updated details on this page. 

Name of Cookie Reason
utm_campaign This cookie is used by Moogsoft to track click sources
utm_medium This cookie is used by Moogsoft to track click sources
utm_source This cookie is used by Moogsoft to track click sources
ajs_anonymous_id This cookie is used by Segment
ajs_group_id This cookie is used by Segment
ajs_user_id This cookie is used by Segment
_mkto_trk This cookie is used by Marketo
_cf_bm  This cookie is used by Marketo
_hjid This cookie is used by Hotjar
_ga This cookie is used by Google Analytics.
_gat This cookie is used by Google Analytics.
_gid This cookie is used by Google Analytics.
_gcl_au This cookie is used by Google Analytics.
_rollupGa This cookie is used by Google Analytics.
_rollupGa_gid This cookie is used by Google Analytics.
_gid This cookie is used by Google Analytics.
_gcl_au This cookie is used by Google Analytics.
_gcl_aw This cookie is used by Google Analytics.
_fbp This cookie is used by Facebook
fr This cookie is used by Facebook
sb This cookie is used by Facebook
datr This cookie is used by Facebook
muc_ads This cookie is used by Twitter
muc This cookie is used by Twitter
_twitter_sess This cookie is used by Twitter
personalization_id This cookie is used by Twitter
_rtd_uuid This cookie is used by Reddit
edgebucket This cookie is used by Reddit
IDE This cookie is used by DoubleClick/Google
_guid This cookie is used by LinkedIn
Other Cookies as Necessary

These may include cookies from other sources, including but not limited to, cookies from LinkedIn, Twitter, Reddit, Stack Overflow, Google, Facebook, Marketo and YouTube.

Additional cookies are often implemented to track page views, ad campaigns, performance, etc.

Google Analytics

We use Google Analytics as a third party analytics service, and to track our advertising campaigns on third party websites and services. We use Google Analytics to collect information about how our website performs and how our users, in general, navigate through and use Moogsoft. This helps us evaluate our users’ use of Moogsoft; compile statistical reports on activity; and improve our content and website performance. Google provides further information about its own privacy practices and  offers a browser add-on to opt out of Google Analytics tracking.

4. What do I do if I don’t want cookies?

Do Not Track” (DNT) is a privacy preference you can set in your browser if you do not want online services — specifically ad networks — to collect and share certain kinds of information about your online activity from third party tracking services. Moogsoft responds to browser DNT signals and follows the W3C standard for responding to DNT signals. If you would like to set your browser to signal that you would not like to be tracked, please check your browser’s documentation for how to enable that signal. There are also good applications that block online tracking, such as Privacy Badger.

The following pages have information on how to change your cookies settings for the different browsers:

Cookie settings in Chrome

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Safari and iOS

5. Data Use

If you have not enabled DNT on a browser that supports it, cookies on some parts of our website will track your online browsing activity on other online services over time, though we do not permit third parties other than our analytics and service providers to track Moogsoft users’ activity over time on Moogsoft. We use these cookies to allow us to advertise Moogsoft products and services to you on third party websites and services. We also have agreements with certain vendors, such as analytics providers, who help us track visitors’ movements on certain pages on our site. Only our vendors, who are collecting personal information on our behalf, may collect data on our pages, and we have signed data protection agreements with every vendor who collects this data on our behalf. We use the data we receive from these vendors to better understand our visitors’ interests, to understand our website’s performance, and to improve our content. Any analytics vendor will be listed in our Subprocessor List, and you may see a list of every page where we collect this kind of data below.

Our Privacy Policy also gives details on how we collect and use information about you.

Dell Technologies acquires Moogsoft August 11th 2023
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