Subprocessors of User Data

Moogsoft uses third-party sub-processors to assist in providing the products pursuant to the Moogsoft end user license agreement. The sub-processors listed below provide hosting, security, user analytics, marketing, customer relationship management, support, notification and subscription management services.


 Google LLC

1600 Amphitheatre Parkway

Mountain View, California USA 94043

 API gateway for SaaS applications connected through the Platform API.

Moogsoft’s’s data team uses the Google Cloud Platform to perform aggregate customer usage analysis to improve the product.

 Amazon Web Services, Inc.

10 Terry Avenue North

Seattle, WA USA 98109-5210

 Long term storage of data backups are stored in S3.

Provides web application firewall services.

 Microsoft Corporation

(800) 642 7676

 Provides cloud-hosted computing platform.

Provides web application firewall services


2040 14th St., Suite 200

Boulder, CO 80302-4453

 Provides identity management for production / nonproduction cloud-hosted systems
 ChurnZero, Inc.

740 15th St NW FL 8, Washington, DC 20005

 Provides product usage analytics., Inc.

150 Fayetteville St.

Raleigh, NC USA 27601

 Used to analyze how users are utilizing the application using programmed specific page events.
 Marketo, Inc.

901 Mariners Island Boulevard Suite #500 San Mateo, CA USA 94404

+1.877.260.MKTO (6586)

 Marketing automation activities are coordinated using this application., Inc.

The Landmark at One Market, Suite 300,

San Francisco, CA USA 94105


 Facilitates customer relationship management activities
 Zendesk, Inc.

1019 Market St.

San Francisco, CA USA 94103


 Manages customer support requests
 Crest Data Systems

2107 N 1st St. #205

San Jose, CA 95131


 Helps Company provide support and maintenance services.
 Twilio Inc.

375 Beale Street, Suite 300 | San Francisco, CA USA 94105


 Sends application texts/SMS for customer configured alerts, Inc.

100 California St., Suite 700

San Francisco, CA 94111


 Provides product usage analytics

Hemvärnsgatan 13

171 54 Solna


 Provides in-app support documentation services
 Walkme, Inc.

71 Stevenson Street, Floor 20

San Francisco, CA 94105

 Provides in-app support documentation services and walkthroughs

555 W. 18th St.

New York, NY 10011

 Provides in-app support documentation services and videos
 Oracle America, Inc. (formerly NetSuite, Inc.)

2955 Campus Drive, Suite 250

San Mateo, CA 94403-2511



 Accounting software for customer billing information.
 Zoom Video Communications, Inc.

55 Almaden Boulevard, 6th Floor

San Jose, CA 95113



 Video communication & collaboration software used during implementation sessions.
 Atlas Systems Inc.

1364 N. McDowell Blvd #12

Petaluma, CA 94954


 Used to help manage database within product.
 Google LLC

1600 Amphitheatre Parkway

Mountain View, California USA 94043

 Used for website analytics and performance.
 Hotjar Inc.

3 Lyons Range 20 Bisazza Street, Sliema, Sliema SLM 1640, MT

 Used to anonymously track website UI usage.
 Facebook Inc.

1 Hacker Way, Menlo Park, 94025


 Social media integration.
 Twitter Inc.

1355 Market Street, San Francisco, CA

 Social media integration.
 LinkedIn Inc.

222 Second Street, San Francisco, CA

 Social media integration.
Dell Technologies acquires Moogsoft August 11th 2023
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