Moogsoft and ServiceNow
Moogsoft integrates with your existing ServiceNow processes seamlessly, while applying AI & machine learning, resulting in significant noise reduction and effective correlation of relevant alerts, resulting in creating a substantially reduced number of incident tickets, each containing deep contextual insights.
Why Use Moogsoft AIOps with ServiceNow
Integrate with Existing Processes
Seamlessly integrate with existing processes and workflows adding a layer of intelligence that enables teams to identify and resolve incidents before they impact business services
Create Fewer Tickets
Actionable alerts are correlated into meaningful incidents resulting in fewer tickets with more context and better insights.
Keep Teams in Sync
Use the power of bi-directional integration, with better quality information, to keep everyone in sync.
CUSTOMER SUCCESS STORY
“We needed to automate our ‘catch and dispatch’ process without the need of rules. With Moogsoft AIOps, the result was a 62% reduction in help desk tickets, and a 33% reduction in MTTR (Mean Time-to-Remediate).”
See ServiceNow documentation here