Author - Robert Harper

Moogsoft Presents Original AI Research at IEEE’s AnNet 2019

Algorithms are the beating heart of AIOps. Innovative AI research keeps the blood flowing. As Chief Science Officer, I head the AI research and development team here at Moogsoft. Our R&D team is proud of the deep bank of intellectual property we’ve developed and commercialized. As...
Exploring the application of types machine learning algorithms within AIOps — where the power of the platform truly lies.

Understanding the Machine Learning in AIOps: Part 4

In this, the last installment in our series on "Understanding the Machine Learning in AIOps," we continue the journey of an alert through the management process, and our investigation of how machine learning can be used to reduce alert fatigue. In our previous post, we concentrated...
Getting behind the buzzwords: The true meanings of AI, machine learning, and deep learning, and how they relate to each other.

Understanding the Machine Learning in AIOps, Part 1

Algorithmic IT Operations (AIOps) is a new category created by Gartner, primarily to deal with the challenges associated with operating the next-generation of infrastructure. AIOps is quickly making its way into enterprise initiatives — Gartner even estimates that half of all global enterprises will actively...
Not a tribute band for an ‘80s UK pop group, but how Information Theory brings focus to the world of IT operations.

Entropy & The Science of Noise

Knowing where to focus your resources in a time-critical environment is key to achieving a successful outcome. When your primary IT services are performing badly — or worse still, suffering from a complete failure — you want your resolution team spending more time fixing the...
Dell Technologies acquires Moogsoft August 11th 2023
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