Algorithmic Intelligence for Modern ITOps and DevOps

Genius Is At Your Fingertips

Try Moogsoft AIOps

There’s Nothing Artificial About It

AIOps stands for “Algorithmic IT Operations.” Moogsoft AIOps helps enterprise IT Operations and DevOps teams become smarter, faster, and more effective by providing real-time machine learning algorithms that:

  • Reduce operational noise (alert fatigue) across your production stack
  • Proactively detect Incidents and correlate Events across your monitoring ecosystem
  • Streamline collaboration and workflow across teams and toolsets
  • Codify knowledge to make operators smarter when encountering future Incidents

By using algorithms to address mundane operational tasks, your team will be freed up to do what human beings do best – ideate, create, and innovate.


How Moogsoft AIOps Works

How Moogsoft AIOps Works
How Moogsoft AIOps Works

Noise Reduction
and Event Correlation


Notification and

Data Analysis and
Work Automation

Algorithmic Noise Reduction & Event Correlation
Algorithmic Noise Reduction Dashbord

Increase Your Signal to Noise Ratio

Algorithmic noise reduction immediately reduces your IT Alert volume without the need for rules or filters. This enables your team to spot the real Incidents that are impacting your customer experience.

Unsupervised machine-learning algorithms analyze alerts from across your entire IT environment. Patented technologies such as algorithmic alert ranking (entropy) and automatic noise reduction are applied to instantaneously reduce your alert volume – and we do this without creating blind spots. That’s why customers such as Intuit, Royal Bank of Canada, and GoDaddy report a total noise reduction of 90% or greater from using Moogsoft AIOps.

Watch “How to Reduce Production Incidents and Outages with Machine Learning ” >

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Real-Time Insights & Notifications

Event Correlation Across Your Tools

Our Algorithmic Clustering Engine (ACE) dynamically clusters related Alerts into unique Situations, all in real time. This unique approach to IT event correlation provides your team with an instant, proactive view into service-impacting issues before your customers detect them.

ACE is a new category of machine learning that combines the power of supervised and unsupervised algorithms, specifically for IT Operations use cases so insights can be delivered in real-time. Relationships are inferred using a combination of time, linguistics, topology, ops templates and neural feedback from operators. Moogsoft algorithms learn on-the-fly and do not require historical training

Watch “How to Reduce Production Incidents & Outages with Machine Learning” >

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Real-Time Insights & Notifications Mobile
Modern Workflow Across Teams
Modern, Collaborative Workflow Across Teams, Dashbord

Streamline Your Operations with Modern Workflows

Collaborative, team-based workflows allow modern enterprises and service providers to more effectively detect, troubleshoot and resolve IT Incidents. Say goodbye to late night war rooms, email blame-storms and all-hands bridge calls, and say hello to continuous integration, continuous deployment, and continuous service.

Traditional processes aim to convene team members across a broad range of expertise, resulting in lost productivity for nearly everyone involved. Moogsoft AIOps allows you to intelligently engage the right people, with the right skills, to address Situations as they arise. Why bother the network team if the app failed (or vice versa)? Our customers such as HCL have told us that Moogsoft AIOps has helped them create a more efficient and collaborative way of working, reducing their average Mean-Tim-to-Restore (MTTR) by up to 60%. And your customers will love you as well for delivering the highest quality service imaginable.

Watch “Transforming IT Operations through AIOps” >

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Automated Knowledge Reuse Product

Make IT Ops and DevOps Smarter Over Time

Algorithmic knowledge captures data from previous Incidents to automate decision support for similar problems if they occur in the future. Now, even your newest team member can wield the knowledge of a seasoned veteran.

Many customer experience issues are simply the result of recurring Incidents that have happened in the past. Moogsoft AIOps helps teams leverage tribal knowledge by automatically analyzing current Alert narratives against past Incidents, presenting a matching list of any Situations with degrees of similarity, as well as a detailed log of resolving steps taken to fix it last time. This process helps your team automate the resolution of recurring incidents faster than was ever before possible.

Watch “How to Reduce Production Incidents and Outages with Machine Learning” >

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Real-Time Insights & Notifications Mobile

Collective Intelligence Across Your Entire Production Stack

Moogsoft AIOps is a fully extensible solution that spans across your entire IT ecosystem, including monitoring, automation, service management, log indexing, and notification tools.

Some of our most popular integrations:

Flexible Deployment Options to Suit Your Unique Needs

Cloud On Premises

Our Domain Innovation = Your Success

Moogsoft was founded by Phil Tee and Mike Silvey as a response to a lack of innovation in IT systems management and service assurance — a category that both Phil and Mike were instrumental in shaping when they invented Netcool (acquired by IBM) nearly 25 years ago.

The Moogsoft team is made up of a diverse group of technology innovators with a breadth and depth of expertise spanning IT service assurance, network operations, application performance monitoring, MSP/CSP, enterprise software, financial services, digital media, SaaS, log management, and online entertainment. We naturally understand our customers’ needs because we share similar backgrounds — this cumulative experience makes us uniquely qualified to collaborate with you and solve your team’s toughest problems.

If there’s one thing we love more than building cutting-edge technology, it’s helping companies use that technology to delight their customers. Connect with us so we can take your operations to the next level of excellence.

Our Partners

Btbilgi Chef CISCO CMP Deloitte Docker Dynatrace Empowered Engage ESM EuroSel FixStream GroundWork HCL Magellan Moviri New Relic Novell Suse Ontology Puppet Rebasoft Redhat Service Now Solaris SolveIT Splunk Stackstorm Technologent Trace3 Vicomnet Windward Wingu Xmatters