Why Replace Netcool with Moogsoft?

Moogsoft AIOps is a next-generation approach to event management, powered by patented machine learning algorithms, to detect features and anomalies from across your applications, network and infrastructure. By leveraging your existing monitoring ecosystem and the wealth of operational data, Moogsoft AIOps is able to understand complex relationships through event correlation and pinpoint anomalous activity in real-time.

Moogsoft AIOps is liberating IT Operations from the perpetual task of building, maintaining and relying upon rules and models for service assurance. This means that IT Operations teams can now detect issues in seconds, troubleshoot in minutes, and give their customers the quality of service that they deserve.

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The journey to use algorithmics to identify service impacts on the millions and billions of event messages truly began when I built Netcool in 1993. Over the many years that have passed since then, the customer reality has changed beyond recognition. A new generation of algorithmics was needed to cope with the software-defined enterprise. That is why I started Moogsoft.”

– Phil Tee, Moogsoft CEO

Modern & Future-Proof

Modern & Future-Proof

Scalable, extensible and purpose-built for rapid change

Intelligent & Data-Driven

Intelligent & Data-Driven

Machine learning applied to unpredictable environments.

Situational & Collaborative

Situational & Collaborative

A system of engagement for cross-domain collaboration

Not Ready to get rid of Netcool?

FAQs

Are you struggling to build and maintain manual correlation rules to keep up with the changes to your service delivery infrastructure?

Moogsoft AIOps works without business logic or rules, does not require a historic behavior model and understands infrastructure changes without reconfiguration.

Are you drowning in a sea of red?

Through a combination of deduplication, blacklisting and entropy calculation, Moogsoft AIOps reduces operational noise by up to 99%.

Do you find that operators are often unknowingly investigating the same issue at the same time?

Moogsoft AIOps automatically detects anomalies in real-time and correlates events and alerts from across your application, network and infrastructure into actionable ‘Situations’. Based on the scope of the Situation, Moogsoft AIOps then automatically notifies the relevant stakeholders to collaboratively resolve the incident in the Situation Room.

Do you find that you are over-filtering and missing key pieces of information when investigating incidents?

Send ALL of your operational data to Moogsoft AIOps and let the algorithms do the rest. Moogsoft AIOps allows you to loosen your constraints to achieve a more complete view of your production stack.

How many of the incidents that you encounter are repeats (have occurred before)?

Moogsoft AIOps automatically captures and reuses knowledge within the Situation Room. Moogsoft AIOps will actually notify you when there is available knowledge from another Situation with a significant degree of similarity.

How many of the issues that you manage are reactions to customers versus what Netcool shows you?

Moogsoft AIOps reduces the Mean-time-to-Detect (MTTD) incidents, the number of actionable items (alerts and trouble tickets), the Mean-time-to-Resolve (MTTR) incidents and overall impact to your customers.