September 10, 2020

Moogsoft Named a Leader in EMA’s Radar Report on AIOps and Wins DevOps Innovation Award
Recognized exclusively for delivering self-service and rapid deployment model with the first dedicated DevOps solution in the AIOps market

SAN FRANCISCO – Sept. 10, 2020 – Moogsoft, the pioneer and leading provider of artificial intelligence for IT Operations (AIOps), today announced that Enterprise Management Associates (EMA) has named it a “Value Leader” and recognized for its DevOps innovation in the firm’s 2020 AIOps Radar report. The report can be downloaded for free at:

In the comprehensive report, which ranked 17 AIOps solutions using dozens of key decision-making factors, Moogsoft earned EMA’s value leader status across nearly all AIOps use cases: Incident, Performance, and Availability Management as well as Change Impact and Capacity Optimization. EMA also recognized Moogsoft exclusively as an Innovator in DevOps, which is the third-most-common AIOps use case, according to the report.

“In an eclectic market with many different approaches, Moogsoft has established itself as one of the leaders and a definer of AIOps,” said Dennis Drogseth, Vice President, EMA and author of the report. “Its rich data ingestion capabilities are a credit to Moogsoft’s patented algorithms, while its integrations are among the best in the market. This is enhanced by Moogsoft’s Situation Room, which provides a uniquely rich environment for IT teams to remotely collaborate.”

The report also recognizes Moogsoft’s extraordinary investments in AI/ML heuristics with well-integrated workflows and automation, as well as out-of-the-box capabilities for data assimilation from third-party sources. “It is designed to deliver compelling value without the significant amount of overhead that often accompanies large, complex AIOps deployments,” continues its evaluation, which considered user feedback as a significant part of its methodology.

“We selected Moogsoft after evaluating other AIOps platforms and suites because of its AI/analytic strength and Moogsoft’s guided machine learning,” states the director IT operations at a global oil and gas industry leader, in the report. The platform’s embedded capabilities for automation were also an important factor.”

“This report validates how important AIOps has become for businesses of all sizes as they embrace a fully digital future,” said Moogsoft Founder and CEO Phil Tee. “It also perfectly underscores our vision for a cloud AIOps architecture to deliver DevOps and SRE teams rapidly deployable and automated observability across all their services.”

Cloud-First Model Recognized as a Game-Changer

EMA also named Moogsoft the winner of its DevOps Innovation Award, which recognizes strides to democratize AIOps with the arrival of an entirely new cloud-first architecture. Based around the latest developments in modern microservices and cloud-based technologies, this new platform delivers the market a new self-service, rapid-deployment model for DevOps and SRE teams to combine AIOps and Observability in a single platform.

The report calls this new architecture “the first dedicated DevOps solution in the AIOps market, with fast-time-to value and a wide range of features.”

Additional Resources

About the EMA Radar Report

The EMA Radar Report delivers an in-depth analysis of industry-leading vendors and vendor products, including their overall market position in comparison with other vendors. This information is laid out in an easy-to-decipher, detailed Radar Chart, making it simple to see how vendors measure up in the market, as well as against other vendors. The EMA Radar Report also provides a detailed discussion of methodology and criteria, a high-level market segment overview, and a comprehensive analyst write-up on each vendor.

About Enterprise Management Associates (EMA)

Founded in 1996, EMA is a leading industry analyst firm that specializes in providing deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help their clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals, and IT vendors at

About Moogsoft

Moogsoft is a pioneer and leading provider of AIOps solutions that help IT teams work faster and smarter. With patented AI analyzing billions of events daily across the world’s most complex IT environments, the Moogsoft AIOps Platform helps the world’s top enterprises avoid outages, automate service assurance, and accelerate digital transformation initiatives. Founded in 2012, Moogsoft has more than 140 customers worldwide including American Airlines, Fannie Mae, Fiserv, HCL Technologies, SAP SuccessFactors, and Verizon Media. It has established strategic partnerships with leading managed service providers and outsourcing organizations including AWS, Cisco, HCL Technologies, TCS and Wipro.

Moogsoft® and the Moogsoft logo are proprietary trademarks of Moogsoft Inc. All other products or names may be trademarks of their respective companies.

For more information about Moogsoft’s AIOps platform and its customers’ success, visit

Media Contact

Emily Cress
BLASTmedia for Moogsoft