Customer Data Retention Policy
We retain your data/information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any contractual, legal, accounting, or reporting requirements. In general, the following table describes our retention policy for specific types of information.
For any other information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information, and the applicable legal and regulatory requirements.
In certain circumstances, we may be required to hold information for a period of time longer than is set forth herein, for example, due to a regulatory audit or investigation. Upon completion of such proceedings, we will destroy any applicable information that was retained for a period exceeding the period set forth below.
| Type of Information | Retention |
|---|---|
| Your Personal Information (i.e., name, email address, phone number, IP address, user location, user passwords) |
|
| Your Data in our Product (any data provided, uploaded, or submitted by/from you to the product in the course of using the product, and data processed, stored, and presented in the product as a derivative of the transmitted data for your use). |
|
| Your Transactional Data (including addresses and phone numbers, usage history, rates, approved contractors/customers as applicable based on type of user, and your bank account information). |
|
| Data Rights Requests |
|
| Customer Support Data |
|
| Marketing Data |
|
| Analytics Data |
|
| Anonymized Customer Data |
|