In a recently published and highly popular article featured in Computer Technology Review, Ken Fuhr (Moogsoft’s Principal Customer Consultant) clearly outlines when IT Ops or DevOps teams should make the move to a Next Generation Manager of Managers (MoM). In short, if your organization is experiencing any of the five tipping points outlined in Fuhr’s article, then you need the value that a Next Gen MoM can deliver.

A synopsis of the article is below:

Two decades ago, “Manager of Managers” (MoM) promised to act as a “single pane of glass” that would aggregate telemetry from the IT environment and help to resolve problems faster.

These legacy MoMs worked well enough back then – but that was long before virtualization, mobile, cloud, DevOps and so many other innovations were developed that completely up-ended historical models of IT.

As a result, the legacy MoM is now a costly albatross due to rules and models that simply cannot be effectively maintained in today’s dynamic environments.

Next Generation MoMs to the Rescue

Industry experts (i.e. at Moogsoft) have pioneered advances in machine learning, natural language processing and social IT to offer a leap forward. Next-generation MoMs, such as Incident.MOOG, can drastically reduce the maintenance burden of writing rules, while speeding up problem detection and service restoral – all with an engaging, social-collaborative user interface.

Is a Next Gen MoM Right for You? Check Out these Five Tipping Points:

You should consider a next-generation MoM if one or more of these tipping points are occurring in your organization:

  1. Business Growth: If the projected growth of your business will increase the load on your IT infrastructure by two times or more.
  2. Business Agility: If your organization is adopting a strategic corporate initiative to better align IT to business needs.
  3. Service Quality: If operational metrics are going in the wrong direction.
  4. Dynamic Infrastructure: If you are deploying new IT technologies that legacy MoMs weren’t designed to manage.
  5. Renewal Costs of MoM Licenses and Maintenance: If you are facing an expensive renewal fee for a legacy MoM, you may be thinking that the cost of the MoM may exceed the benefits returned.

There are many more reasons why organizations may want to re-evaluate their legacy event managers. A combination of circumstances usually leads an organization to replace, or extend the solution they’ve used for many years.

It’s not a simple decision, but compelling events like business growth, changing business demands and cost considerations coalesce to create the tipping point for making the move to a next-generation MoM obvious. Switching from a legacy MoM to a next-generation MoM has proven to be the right move for the future – and for many organizations that future is now.

Click here to read Ken’s article in full.

Click here to download the Rip & Replace white paper to learn how leading web-scale organizations have migrated from yesterday’s tools – e.g. IBM Netcool, EMC Smarts, CA Spectrum – to today’s tools, a next-generation Manager of Managers (MoM) like Incident.MOOG.