I routinely meet and talk with people who are extremely concerned about the future, specifically the degree to which their current Open IT Operations Analytics (ITOA) architecture will be a gating factor to the adoption of new technologies, development methodologies and lines of business.

They are naturally looking for a state-of-the-art alternative, and something that will future-proof themselves for the next decade at least. But a common question is, “What exactly makes an ITOA tool modern?”

Unlike legacy solutions built 20 years ago, truly modern tools leverage and cooperate with present day technologies that the modern IT organization depends on. Furthermore, they are built to withstand the rapid adoption of new technologies we are sure to see over the next decade.

In the interest of brevity, I reply that there are six core qualities that make an ITOA tool modern.

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