Tag User Case Study - List of Posts



Communications Provider Reduces MTTD by 75% with Incident.MOOG

This past week, I had to opportunity to speak with a new member of the Moogsoft herd, a leading Communications Provider with a cloud-based delivery model. I spoke with the NOC Manager and the Director of Technology from this organization, both of whom were active in the evaluation of an event management tool. I reached […]

By |October 19th, 2016|0 Comments

Contextualizing Network Outages and the End-User Impact

Moogsoft was recently deployed by one of the USA’s largest healthcare systems and the results were so compelling that I had to write about it.

This customer is well instrumented in terms of their production IT monitoring and has certainly been receiving voluminous events and alerts in response to incidents. During the initial validation period, MOOG […]

By |March 1st, 2016|0 Comments