Tag servicenow - List of Posts

Service Assurance for ITSM Professionals

IT Service Management has evolved quite a lot since the good ol’ ITIL days. Conducting IT Service Management effectively means keeping up with the rapid pace of the IT technology landscape, which is more challenging than ever before, with trends like virtualization, containerization, cloud, mobility, security, etc…

Understandably, organizations are devoting more budget to ITSM […]

By |October 25th, 2016|0 Comments

A System of Record & A System of Engagement

By |July 14th, 2016|0 Comments