Tag digital enterprise - List of Posts



What Does Actionable Insight for IT Monitoring Look Like?

If you take a look at the technology landscape for IT monitoring, you’ll surely notice a consistent language used to convey the product benefits. For example, every product touts some form of insight — operational insight, proactive insight, data-driven insight, real-time insight, etc.

While monitoring and time-series tools with sexy dashboards tend to demo quite […]

By |January 31st, 2017|0 Comments

Validating Production Deployments with Moogsoft AIOps & Jenkins

One of the core practices of DevOps is continuous integration (CI) and continuous deployment (CD). CI/CD, in today’s context, refers to the ongoing process of committing new code to a central repository, testing that code to make sure it doesn’t break, and deploying that code into production. In theory, this allows businesses to quickly develop […]

By |January 24th, 2017|0 Comments

Five Service Desk KPIs You Should Care About

Every IT organization tends to measure success somewhat differently. However, I’ve found that those with the the best grasp over their service quality really focus on the service desk performance.

The IT service desk is the single point of contact between end users and a business service. As much as the service desk can be the […]

By |January 17th, 2017|0 Comments

The Truth About Predictive Analytics in IT Monitoring

Unless you’ve been living under a rock that’s blocking the network connectivity to your mobile device, you’re aware that all businesses are moving online.

Instead of going to Blockbuster to rent a movie, we stream content online from Netflix. Rather than visit dealerships researching new cars, we visit Cars.com. On occasion, instead of stepping out […]

By |December 14th, 2016|0 Comments

Keeping IT Real: Creating a Functioning, Truly Digital Enterprise

Today’s technology vendors and IT consultants are constantly claiming to have the secret to true digital transformation for Enterprise. But IT leaders are now seeing past this hype, and they need a realistic path to move forward.

On Thursday, December 8, Intellyx Principal Analyst Charles Araujo, joined by Moogsoft Product Marketer Sahil Khanna, presented a live […]

By |December 9th, 2016|0 Comments

Macy’s Suffers Critical E-commerce Outage on Black Friday

Holiday online shopping is growing massively year over year. At this point, the only thing getting in the way of e-commerce businesses and huge spikes in revenue is the availability of e-commerce platforms during critical shopping times.

As we saw in last week’s blog post, during last year’s holiday season, several leading e-commerce business faced major outages, […]

By |December 1st, 2016|0 Comments

The IT Grinch: Online Holiday Shopping Network Outages

That special time of year is upon us again — the holiday season, a.k.a. shopping season. I used to hate this time of year because I would spend hours at the mall, overwhelmed by crowds of aggressive shoppers with a strict agenda, while I aimlessly wandered the less crowded stores to end up coming home […]

By |November 22nd, 2016|0 Comments