I started my career working L1 Helpdesk for Opodo.com back in 2001, when we launched the site in Germany. Looking back, I had it easy. Our application environment was simple, it was basically a monolithic Broadvision app connected to a bunch of booking API’s and a backend Oracle database. When the app failed (and it […]
Tag Agile - List of Posts
Gartner recently detailed their new year’s predictions around IT Operations Management in a published research report entitled, “Predicts 2015: IT Operations Management”.
The four overarching call-outs in this report were:
By 2018, controlled shadow IT will contribute up to 30% of IT operations activities, up from 15% in 2014.
By 2017, 25% of I&O organizations will […]