Reduce Automatically the Number of Actionable Work (Alerts/Tickets).
Customers have achieve a 1000x workload reduction, using multiple machine learning algorithms to separate the signal from noise, and group data into a manageable Situation queue, per customer or service.
Automatically Get Situation Awareness for All Incident Stakeholders
Provides early warning of incidents as they are unfolding, automatically notifying the relevant stakeholders to enter the Situation Room online war room to communicate, execute tool diagnostics, and restore service faster.
Industrializes Infrastructure Fabric Change and Transformation
Enables your monitoring to automatically adapt to changes dynamically, and support the transition from legacy (Brown Field) to new software-defined (Green Field) infrastructures with a single service assurance platform.
Optimize Workflow, Reduce Manual Effort, Embrace Customers
Using a Situation-driven approach and a tight integration of operational analytics with Service Desk tools, Ops teams can automate to get more work done faster, often fixing problems early before customers need to complain.