Collaboration & Workflow
Bringing People Together to Work Smarter
Get Only the Right People Involved
Moogsoft AIOps streamlines collaboration across tools, channels, and teams. Now you can pull in the right people at the right time to solve problems efficiently.
Smarter Workflows Across Tools and Teams
In the enterprise, many problems can’t be solved by one person or even one team. But that doesn’t mean you need the entire company on a late night bridge call. Use Moogsoft AIOps to automate collaboration no matter how large and complex organizations.
See Availability and Performance Together
Pool events and show them all in context, without models, and with each tool’s native diagnostic features at your fingertips. Now you can understand how the performance of business applications may be impacted by infrastructure events.
The Right Information, To The Right People, Right Now
Notify subject matter experts in real time about new issues in their areas of responsibility, keeping them informed and enabling them to join the Situation Room directly from their mobile device. Notifications can be sent manually by the Situation Owner, or even automatically.
Intelligent Teaming for Faster Resolution
Use AI to automatically build teams to tackle any Situation that arises. Any cross-disciplinary team can work together in the Situation Room to vastly accelerate problem solving and incident resolution.
reduction in customer identified incidents, and a 25% reduction in Mean-Time-To-Resolve Incidents through collaboration.
Understand Today’s Incidents In Historical Context
The key to successful application operation is the ability to relate to current issues within a useful historical context. Moogsoft AIOps can generate dynamic queries against your historical logs and display the results in the context of the current issue, complete with your log management tools’ native analysis features.
Let Information Flow Freely
Share knowledge in context to reduce your team’s workload, accelerate resolution times, and limit the business impact. With features like Algorithmic Knowledge Capture, Probable Root Cause, and native ChatOps, your operators can achieve seamless resolution — no copying and pasting required.
Automate Incident Resolution
We believe that repetitive operational tasks should be automated. Moogsoft AIOps integrates orchestration and runbook automation solutions to enable reliable execution of repetitive tasks — including triage, diagnosis, and even resolution.
Moogsoft’s machine learning and socialized workflows are the future of service assurance”