Moogsoft vs. ServiceNow

50+ Patents

+20 Years in the Domain

+200 Customers

Domain-Agnostic AIOPS

As defined by Gartner, Moogsoft is Domain-Agnostic, which means that Moogsoft can ingest increasingly diverse datasets and focus on reducing alert fatigue and then by using advanced algorithms and workflow, correlate the data into actionable incidents and provide One View across your entire observability ecosystem. ServiceNow is primarily an ITSM application, with its strength being a ITIL IT service management / incident management workflow, change management, and a Configuration Management Database (CMDB).

Faster Deployments

Moogsoft delivers a SaaS platform that empowers users to deploy and adopt both Observability and AIOps capabilities at lightning speed. Building your own integrations and developing your workflows has never been easier. Pre-built integrations, and a powerful no-code guided API generator allows you to integrate your alert and metric sources in minutes.

More Intelligent

Events alone are not enough. Moogsoft ingests all your events and telemetry data (metrics) and uses proven and unique real-time Artificial Intelligence and machine learning techniques to correlate, drive automation and operational efficiencies to keep your system up and running, identify root cause, resolve incidents, reduce outages, and provide a perfect customer experience.

Reduce Toil Programmatically

The Moogsoft platform provides multiple methods to reduce toil by automating processes to reduce MTTR and improve Service Availability. Having an API-first approach, IT Operations, SRE and DevOps Developers can utilize the Moogsoft API from anywhere throughout the CI/CD pipeline. Powerful no-code workflow allows you to automate your incident management lifecycle, and escalation.