List of Posts Moogsoft of section What’s New category Blog
Tag Blog - List of Posts
In 2017, no two IT organizations are the same. The composition of monitoring tools, the team structure, support processes, and even the ways in which groups measure success differs across companies. But today, enterprise IT shares the same critical challenges on their journey to ‘digital.’
According to Gartner Research:
“Human capabilities, deductive reasoning and limited […]
Digital transformation, speed of delivery and IT service quality comprise the new competitive edge for the enterprise. Ensuring optimal user experience is now a matter of life or death for IT Operations and DevOps teams. We have seen rapid adoption of trends like agile development, DevOps, cloud and microservices to help the enterprise to move […]
Building and running microservices at large organizations is becoming more achievable with the availability of supporting tools and best practices.
As explained by Sam Ghods from Box, you might package some code in a docker image, back it up with a postgres database, connect to a persistent remote disk, address scaling concerns with an auto-scaling […]
Why is it that most IT Operations teams still miss production incidents? It’s 2017 and most enterprises have best-in-breed tools like AppDynamics, New Relic, Dynatrace, Solarwinds, Splunk, Nagios, Riverbed and so on. They too have smartphones, sexy laptops, 27” sexy displays, and one-click web conferencing. They also get these annoying alerts before something bad happens. […]
Here at Moogsoft, we’re constantly releasing new features and enhancements to help the ITOps and DevOps communities detect and resolve IT incidents faster and more effectively.
In the case of Service Providers (Service Integration, Network, and Cloud), customer data can be sensitive. Different operations teams typically support unique tenants, guests and customers, but if these […]
If you take a look at the technology landscape for IT monitoring, you’ll surely notice a consistent language used to convey the product benefits. For example, every product touts some form of insight — operational insight, proactive insight, data-driven insight, real-time insight, etc.
While monitoring and time-series tools with sexy dashboards tend to demo quite […]
One of the core practices of DevOps is continuous integration (CI) and continuous deployment (CD). CI/CD, in today’s context, refers to the ongoing process of committing new code to a central repository, testing that code to make sure it doesn’t break, and deploying that code into production. In theory, this allows businesses to quickly develop […]
Every IT organization tends to measure success somewhat differently. However, I’ve found that those with the the best grasp over their service quality really focus on the service desk performance.
The IT service desk is the single point of contact between end users and a business service. As much as the service desk can be the […]
For IT professionals with a passion for customer experience and service quality, AIOps (Algorithmic IT Operations) is the hottest thing since APM. As defined by Gartner Analyst Colin Fletcher, AIOps platforms “enable I&O leaders to meet the proactive, personal and dynamic demands of digital business by transforming the very nature of IT operations work via […]
Unless you’ve been living under a rock that’s blocking the network connectivity to your mobile device, you’re aware that all businesses are moving online.
Instead of going to Blockbuster to rent a movie, we stream content online from Netflix. Rather than visit dealerships researching new cars, we visit Cars.com. On occasion, instead of stepping out […]