Ghouls and Goblins Beware: You Do Not Stand a Chance Against AIOps
Richard Whitehead | October 31, 2022

It is getting spooky out there, folks! Every year on October 31, we don our spookiest (or silliest) garb, an evolution of old practices where people would dress up to ward off ghouls, goblins and all manner of things that go bump in the night. After all, people believed these pesky spirits stirred up trouble.

While pieces of this spooky tradition persist, just a few other things have changed in the past 2,000 years. For starters, we are a digital society. We increasingly rely on an array of digital apps and services that enable our work and play. In fact, we depend on these technologies so heavily that the mere thought of their failure occupies the nightmares of countless IT teams and business execs.

What is causing these nightmares?

Incidents: the modern-day ghouls and goblins

Business leaders tend to fear the fallout of downtime — decreased sales, tarnished brands and disappointed customers. In the meantime, DevOps and site reliability engineers (SREs), those responsible for keeping digital apps and services working, focus on the ghouls and goblins behind this downtime: incidents.

And talk about scary. Depending on their severity, incidents in your applications, cloud services, networks and IT infrastructures can result in costly performance issues or system downtime, the spookiest things of all.

Luckily, today’s digital tools can detect your ghouls and goblins or, at least, turn them into benign pumpkins, fairy princesses and kitty cats. Here’s how.

AIOps: modern-day ghouls and goblins don’t stand a chance

Keeping your systems ghoul- and goblin-free requires monitoring solutions — but not just any monitoring solution. Most companies already have point solutions that detect specific disruptions at specific stages.

While point solutions efficiently monitor pieces of your system, their siloed approach to monitoring does not tell the full story of your technology’s performance and creates costly inefficiencies. Managing and maintaining your various tools take time and money. So, instead of armoring your systems against trouble, you spend time monitoring and maintaining your tool stack. And there’s another problem.

Let’s say an incident was causing performance issues. Instead of looking at one holistic analysis of your entire ecosystem to quickly detect the problem, you’d have to piece together information from disparate tools. While the clock is ticking, these ghoulish incidents could be wreaking havoc on your system.

What is the preferred method to stop ghoulish incidents in their tracks?

Artificial intelligence for IT Operations (AIOps). AIOps uncovers insights often trapped by siloed point solutions, enabling you to gain valuable insight into the performance of all of your digital apps and services. Are there ghouls and goblins hiding behind the fairy costumes and pirate get-ups? If there are, the AIOps solution seamlessly hands off the incident — with its valuable context — to engineering teams to fix.

AIOps also connects the dots between siloed monitoring solutions, filling data gaps where those ghouls and goblins can otherwise go undetected.

Go even further with modern AIOps

Now, not all AIOps technology can effectively increase your uptime, so choose your tools wisely. Legacy tools will not let you know about incidents until after they have occurred and after they have likely given your users a downright ghoulish experience.

To avoid outage nightmares, you need to select an advanced AIOps tool. Solutions, like Moogsoft’s, ingest various types of data from across an IT infrastructure, notifying you of a lurking data anomaly early in the incident lifecycle. With this early detection plus the solution’s automated collaboration, IT teams can fix incidents before they impact your user.

With an AIOps solution, you can sit back this Halloween, knowing that you’ll be alerted to any trouble brewing in your system!

Moogsoft is the AI-driven observability leader that provides intelligent monitoring solutions for smart DevOps. Moogsoft delivers the most advanced cloud-native, self-service platform for software engineers, developers and operators to instantly see everything, know what’s wrong and fix things faster.
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About the author

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Richard Whitehead

As Moogsoft's Chief Evangelist, Richard brings a keen sense of what is required to build transformational solutions. A former CTO and Technology VP, Richard brought new technologies to market, and was responsible for strategy, partnerships and product research. Richard served on Splunk’s Technology Advisory Board through their Series A, providing product and market guidance. He served on the Advisory Boards of RedSeal and Meriton Networks, was a charter member of the TMF NGOSS architecture committee, chaired a DMTF Working Group, and recently co-chaired the ONUG Monitoring & Observability Working Group. Richard holds three patents, and is considered dangerous with JavaScript.

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