Moogsoft AIOps Real-Time Service Dashboard

Sahil Khanna | Thursday April 20 2017

Accessing actionable data in context, in real time, is imperative to solving issues before they become critical problems.

Moogsoft AIOps Real-Time Service Dashboard

The purpose of any dashboard is clear — represent critical information in the most digestible fashion. Unfortunately, we typically hear consumers of these dashboards say things like, “we have too many dashboards to look at,” or “a spike in a chart doesn’t help us,” or maybe “we are blind to service impact,” and “we need visibility into core KPIs.”

In response to comments like these, we built the Moogsoft AIOps Real-Time Service Dashboard.

Real-Time Service Dashboard

Moogsoft’s Real-Time Service Dashboard is your single view into your production environment, with a live view into the health of all of your services/applications, key KPIs, and all Situations requiring attention from your team.  

At any given moment in time, the Real-Time Service Dashboard answers the critical questions that you need to be concerned with, including:

  • Is anything at risk of breaking, or already broken?
  • What does my team need to be working on right now?
  • How is my team performing?

Moogsoft AIOps answers these questions through the dashboard’s System Overview, Team Summary, and Services Overview.

System Overview

The System Overview displays the performance of both Moogsoft AIOps and your organization.

See the live volume of raw Events feeding into Moogsoft AIOps, the reduction of raw Events into unique Alerts, and the correlation of unique Alerts into Actionable Situations — all contributing to the total noise reduction that Moogsoft AIOps delivers by applying a series of machine-learning algorithms in real time.

Additionally, see an overview of the Mean Time to Acknowledge (MTTA) Situations and Mean Time To Restore (MTTR) services.

The System Overview displays the performance of both Moogsoft AIOps and your organization.

Team Summary

The Team Summary displays impacted services and open Situations that require the attention of your team.

Moogsoft AIOps reflects MTTA and MTTR across each unique team, so stay motivated to keep your numbers down!

Services Overview

The Services Overview displays all of the services in your production environment and the health of those services. For each service, you can see the health status and the length of that health status, the number of open Situations related to that service, as well as the MTTA and MTTR the Situations related to those services.

As Situations get created, any impacted service will light up to show impact and the severity of that impact.

Watch the Service Dashboard Demo Video

Moogsoft is a pioneer and leading provider of AIOps solutions that help IT teams work faster and smarter. With patented AI analyzing billions of events daily across the world’s most complex IT environments, the Moogsoft AIOps platform helps the world’s top enterprises avoid outages, automate service assurance, and accelerate digital transformation initiatives.

Sahil Khanna

About the Author

Sahil Khanna is a Sr. Product Marketing Manager at Moogsoft, where he focuses on the emergence of Algorithmic IT Operations. In his free time, Sahil enjoys banging on drums and participating in high-stakes bets.

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